Privacy Policy
Last updated: February 2025
1. Introduction
OHAYO TRAVEL JAPAN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and booking services.
2. Information We Collect
We may collect information that you provide directly, including:
- Name, email address, and phone number
- Booking details (dates, group size, pickup location, special requirements)
- Payment information (processed securely via Stripe; we do not store full card details)
- Communications and messages you send to us
3. How We Use Your Information
We use your information to:
- Process and manage your tour bookings
- Send booking confirmations, payment receipts, and trip-related communications
- Respond to your inquiries and provide customer support
- Improve our website, tours, and services
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share your data with trusted service providers (e.g., payment processors, email services, cloud hosting) only as necessary to operate our business and fulfill your bookings. These providers are bound by confidentiality and data protection obligations.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment transactions are secured via Stripe and industry-standard encryption.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, .
7. Cookies and Tracking
Our website may use cookies and similar technologies to improve your experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to manage or disable cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
For questions about this Privacy Policy or our data practices, please .